A Facebook friend asked for some help with a problem with reconnecting one of her friends to a Facebook Group she managed. Seems that the person in question had to reactivate his Facebook account as it was deactivated due to some type of ‘Facebook virus’. I am not sure if this is the case or not, but deactivating and then reactivating his account caused some membership problems with the Group my Facebook friend managed.
This fellow could not ask to join the group as the account would have been tagged for being part of the group already. The problem was that the account was somehow disconnected from the group. After a while, the Group would not even show for them to retry to join (this may be user error in terms of the searching). The manager could not add the person either – again recognized as already being a member.
After some searching for answer, the Group manager finally got some help in a Facebook Forum.
The solution was to copy the URL from the browser and put that in a private Facebook message to the Group manager’s friend. This fixed it. Unfortunately this only worked because they are connected as friends on Facebook. I say unfortunate, because I am not sure how it would happen if they were not friends. So while it worked out for them, best to hope that another lost member who encounters this situation and is not connected with a Group manager somehow remembers or can find the manager.
This might be a good reason for showcasing the Manager profile on the Group.
As for pages, I have not found this to be a problem, as anyone can join and like/unlike a page that is open.
Recent Comments